Returns & Exchanges

At GTHIC, we want you to be completely satisfied with your purchase. If your jewelry or apparel doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Place the items in their original packaging, including all tags and protective pouches, ensuring they are in unworn condition.

• 3.
  Ship the Item

  Affix the shipping label to your package and drop it off at your nearest carrier location; please retain your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.